Privacy Policy
By accessing or using our website and services, you acknowledge that you have read and understood this privacy policy and agree to its terms and conditions.
Personal Information Collection
We collect various types of personal information to provide and enhance our services. This may include your name, phone number, email address, zip code, physical address, identification, and specific case information. In addition, we gather non-personal information such as your IP address, Internet Service Provider (ISP), and details about the device and system you use to access our website.
Methods of Information Collection
We collect information through several channels, including our website, phone interactions, email correspondence, text messages, and postal mail. This multi-faceted approach allows us to gather relevant data efficiently and effectively.
Purpose of Information Collection
The personal information we collect serves several important purposes:
- Operational Needs: To ensure the seamless functioning of our services.
- User Support: To assist users with inquiries and technical support.
- Communication: To provide updates and contact users regarding their accounts and services.
- Statistical Analysis: To generate aggregate statistics that help us understand how our services are used and how we can improve them.
- Security Enhancement: To bolster the security of our services and protect user information.
- Legal Compliance: To comply with applicable laws and regulations.
Sharing of Personal Information
We take your privacy seriously and only share personal information with non-affiliated third parties when permitted by law. This may occur in situations such as legal subpoenas or other legal proceedings, where disclosure is required.
Payment Processing
CyberGuys LLC does not have access to your full credit card details. All payment transactions are handled securely through Stripe, which adheres to industry-leading security standards to protect your financial information.
Use of Cookies and Similar Technologies
Our website utilizes cookies and similar technologies to enhance user experience. These tools are employed for various purposes, including the maintenance of services, performance analytics, personalized marketing, and improving user experience.
Data Security
We prioritize your data security and implement standard industry practices to ensure that your information is encrypted and protected against unauthorized access. However, please note that while we strive for security, we cannot guarantee complete safety from all potential threats.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is mandated by law.
Policy Changes
CyberGuys LLC reserves the right to modify or update this privacy policy at any time without prior notice. We encourage users to periodically review this policy to stay informed about our data practices.